DATA POLICY
In accordance with current data protection regulations, POSSUM has adapted this website to the regulations of the Organic Law on Data Protection (LOPD) and its implementing regulations. It also complies with Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons (GDPR), as well as with regard to information society services and electronic commerce (LSSI-CE).
Privacy Policy Description
This privacy policy ("Privacy Policy") applies to the website http://www.possum.es (the "Website") and governs the personal data processing activities carried out by JJ GiL SL (CIF B03059284), the entity that owns the Website and is responsible for its operation. JJ GiL SL will process the user's personal data when they visit the Website and interact with the services and features offered by the Website.
The present Privacy Policy It has been drafted in accordance with Recommendation No. 2/2001, adopted on 17 May 2001 by the Article 29 Data Protection Working Party, concerning minimum requirements for online data collection within the European Union, and also constitutes a declaration of informed consent to data subjects in accordance with current data protection legislation (“Data Protection Act”).
At the moment Privacy Policy The identity of the Data Controller is specified, who supervises and manages the data collection and processing activities through the Website, and also indicates what personal data is collected, the purpose for which the data is processed and the conditions of said processing, the scope of communication of personal data to third parties, the security measures adopted to protect and safeguard the data and the mechanisms established so that the user can verify what data relating to him or her is being processed and exercise the rights granted to him or her by the Data Protection Law.
Data Controller and Privacy Representative and Data Processors
The person responsible for the processing of personal data is: JJ GIL SL, with registered office at C/ Pintor Goya No. 26 03630 Sax (Alicante) Spain and with telephone number (+34) 965474143 and CIF B03059284.
Categories of data processed; Purposes of data processing
In general, visiting and consulting the Website does not entail the collection and processing of the user's personal data. The processing of the personal data of users who visit and consult the Website is limited to so-called "browsing data," that is, data necessarily transmitted to the Website by the computer systems responsible for its administration and by the Internet's own communication protocols.
Browsing data includes, for example, the IP addresses or domain names of the computers used by the user who connects to the Website, as well as a series of parameters related to the type of operating system used. Browsing data such as those mentioned above and, for example, the number or duration of visits to the Website, are collected and processed by J. J GIL SL solely and exclusively for statistical purposes and anonymously with regard to access to and use of the Website, as well as to verify the correct functioning of the Website and improve its functionality and content.
Due to the very nature of browsing data, this type of data may allow the user to be identified if associated with other data held by third parties; however, POSSUM does not collect browsing data to associate it with identified users. Browsing data is deleted once the anonymous processing is complete. This data may be used to determine liability in the event of cybercrimes committed against or through the Website. Except in the case indicated above, POSSUM retains user browsing data exclusively for the maximum period permitted by applicable law, after which it will be dissociated.
On the other hand, POSSUM collects and processes the personal data that the user voluntarily provides when interacting with the functionalities of the Website and requesting the services offered therein., for example, when you subscribe to the Website, our newsletter, or our mailing list; when you purchase products through the Website, which includes all activities related to the purchase of products, such as product delivery, billing, product returns and exchanges, refunds, purchase and use of gift cards and e-gift cards, as applicable; payment activities, including fraud prevention, customer service, and interaction with our call center; when you participate in promotions and other initiatives organized through the Website, such as contests and sweepstakes; when you request information from POSSUM or send questions, communications, or feedback to POSSUM by traditional mail or through the Website.
We will process your personal data to comply with the requirements set forth in laws, regulations, and Community legislation, and to pursue legal action or conduct legal defense. We may also process your personal data when you contact our customer service and call center, which may communicate with you and, therefore, process your personal data through email, chat, and telephone communications.
Users may also complete their purchase of our products by calling our call center, following the procedure specified in our Terms and Conditions of Sale. For the purposes of processing your personal data when making a purchase on our Website, please refer to the corresponding data protection policy.
The call center will assist the user in closing transactions over the phone and processing their order on their behalf, obtaining their personal and credit card information. The call center will also record the user's phone number for return calls and back-office purposes to provide assistance and information requested.
The described marketing, statistical, and profiling activities may also be carried out by the call center with the user's consent. In some cases, for internal training, quality control, and verification purposes, calls may be recorded and emails may be saved unless prohibited by applicable law. Users will always be informed before their communication is recorded and may object to such recording, except when necessary to verify their purchase or for any other reason contemplated by applicable law.
Additionally, POSSUM may process the user's personal data, with their consent, which is optional, for the purpose of conducting surveys; for marketing purposes, i.e., to send them, via email or other electronic means of communication such as SMS, MMS, fax, etc., information and promotional material about the POSSUM Group's products and services, about campaigns, promotions, and special prices from the POSSUM Group, and about initiatives such as events, exhibitions, and fairs organized by the POSSUM Group or in which the POSSUM Group participates; and for profiling purposes.
The user's personal data may also be shared with other companies within the POSSUM group for the purposes of the marketing and profiling activities defined above. The user may object, at any time and free of charge, to the processing of their personal data for the purpose of sending information and promotional materials. Each communication will contain a specific section describing the easy-to-follow and free procedure for revoking consent.
The personal data collected and processed by POSSUM includes the user's name and contact information, such as address, telephone number, email address, and other optional information provided by the user, if applicable. The sections of the Website where data collection takes place contain a declaration of informed consent. When required by the Data Protection Law, POSSUM will request the user's consent before processing their personal data.
When you provide us with personal data about an individual (for example, by using the "email to a friend" feature, gift card functionalities, or otherwise), to the extent permitted by applicable law, you confirm that the provision of such personal data and its subsequent processing by us in accordance with this Privacy Policy complies with applicable data protection laws. Accordingly, by way of example, you must inform that individual in advance and, to the extent necessary, obtain their consent to process their personal data for the purposes set out in this Privacy Policy.
For what purposes do we process your data?
On our website you will find various forms where personal data is collected:
- Newsletter form: the interested party's email address and name are collected for commercial purposes such as sending promotions.
- Product purchase form: Billing and personal data are collected to process the purchase of items.
- Account Registration Form: In this case, we request your name and email address to manage your account registration. I inform you that the data you provide will be stored on the servers of Lobocom Sistemas SL (hosting provider). Possum) within the EU.
Furthermore, if you provide your data via email, the other provisions set forth in the following paragraph will apply.
En Possum We process the information provided to us by interested parties in order to manage the sending of the information they request, as well as to provide interested parties with offers of products and services of interest.
We also process the information provided to manage customer relationships, process service contracts, and invoice them.
In order to offer you products and services tailored to your interests, commercial profiles may be created based on the information you provide.
What is the legitimacy for the treatment of your data?
If you have checked the corresponding box, the legal basis for sending advertising about other products and services is your consent, which you can withdraw at any time. Withdrawal of consent for this purpose does not affect the execution of the contract for a service or its billing.
Children under 13 years of age require the consent of their parents or guardians for the processing of their data.
To which recipients will your data be communicated?
Users' personal data will not be transferred unless expressly authorized by the user and in cases where there is a legal obligation.
Likewise, we inform you that the data you provide us in order to send you our publications and product promotions will be located on the servers of Mailchimp (email marketing provider) through its company The Rocket Science Group Inc, located in the United States and subject to the Privacy Shield agreement. See MailChimp's privacy policy.
In addition, the Web uses the service of Google Analytics, a visitor analysis service. This service uses "cookies" to collect information for its web analytics and advertising services.
This website is hosted on the servers of LoboCom (Lobocom Sistemas, SL) located in Spain (EU). You can consult this provider's privacy policy. here.
Place of storage of personal data
Personal data collected through the Website will be processed by POSSUM.
The processing of personal data will be carried out exclusively by personnel specifically authorized and designated to access and process the data, including personnel designated to perform non-routine maintenance tasks on the Website.
Conditions and characteristics of the processing of personal data
The processing of personal data collected by POSSUM is carried out primarily by electronic and automated means, but also by non-electronic and non-automated means (manual processing) through procedures and operations consistent with the purposes of data processing as set forth in this Privacy Policy.
The user's personal data will be processed in accordance with applicable data protection laws, including provisions on security and confidentiality, and will be retained only for the period of time strictly necessary to achieve the purposes pursued at any given time and in accordance with applicable law.
Security and quality of personal data
POSSUM is committed to ensuring the security of its users' personal data. POSSUM processes personal data in compliance with the security regulations established by applicable laws in order to prevent the loss or destruction, even accidental, of data, unauthorized access to data, and illicit or improper use of data. Additionally, its computer systems and software programs are configured so that personal and identifying data are used only when necessary to achieve the specific purpose of data processing at any given time.
POSSUM uses advanced security technologies and procedures to help protect your personal data against any of the risks described above. For example, personal data provided by you is stored on secure servers located in controlled locations. In addition, encryption techniques such as the Secure Socket Layer (SSL) protocol are used for the transmission of certain data over the Internet.
Users may assist POSSUM in updating and ensuring the accuracy of the personal data provided to POSSUM by notifying POSSUM of any changes to their address, title, telephone number, or email address. Registered users may carry out these actions online by following the instructions published on the user profile page of the Website.
Scope of communication of personal data
POSSUM communicates the user's personal data with the limitations and in the cases specified in this Privacy Policy and in the informed consent statement published in those sections of the Website where personal data is collected and, in any case, fully respecting the consent given by the user at the time of said collection, when required by the Data Protection Law.
Access to the user's personal data within the POSSUM organization will be limited to those internal and external employees who require it to perform their duties related to the purposes of the processing specified in this Privacy Policy. The updated list of Data Processors, where applicable, and the recipients to whom the data may be communicated will be available to the user for free consultation upon request to POSSUM.
The user's personal data may be communicated to institutions, authorities, public entities, banking and financial entities, professionals, independent consultants, also in an associated manner, to business partners and third-party service providers to whom POSSUM may turn for the purposes of providing professional, technical and organizational services related to the management of the Website and the activities carried out therein, such as, for example, sales of products and the development of related activities, management of the functionalities offered by the Website and the initiatives and services to which the user may subscribe and request through the Website, and for the provision of services strictly related to the achievement of the other purposes of the processing specified in this Privacy Policy.
For the purposes of managing the Website and carrying out related activities, for example, purchasing products through the Website or by telephone via our call center, the user's personal data may also be communicated to other POSSUM group companies located in the European Economic Area, which will process the personal data for the purposes specified above and in accordance with applicable laws, including marketing and profiling activities.
With regard specifically to the purchase of products, data processing will be carried out by the corresponding local POSSUM entity domiciled in the place where the delivery will take place. This entity will act as the controller of your personal data in accordance with applicable data protection laws, for the following purposes: billing, product shipping, product returns and exchanges, refunds of amounts paid, purchase and use of gift cards and electronic gift cards, as applicable, and payment activities, including fraud prevention.
Likewise, we use third-party service providers to close transactions and process payments, who are responsible for managing and supporting the e-commerce platform. These service providers are contractually obligated to adopt appropriate security measures to protect the security and confidentiality of users' personal and credit card information.
Third parties that receive the user's personal data under the terms specified above will process said data as Data Controllers (the local POSSUM entities), as appropriate, in accordance with applicable data protection legislation and for the same purposes specified above. Personal data may also be disclosed to third parties in the event of a merger, acquisition, or transfer of any of our assets, products, websites, or operations.
These third parties will receive only the information necessary for the development of their respective functions, and are obliged to use the information received only for the processing purposes specified above, to maintain absolute confidentiality regarding said information, to protect it and to comply with applicable legislation and the instructions they receive from POSSUM.
Third parties that receive your personal data are located within the European Economic Area and will process it in accordance with current data protection legislation for the purposes specified above.
Except in the cases described above, the user's personal data will not be shared with third parties, individuals or legal entities not affiliated with POSSUM or that do not perform commercial, professional, or technical functions for POSSUM. Likewise, the user's personal data may be communicated to the legitimate recipients of communications provided for in applicable laws and regulations, such as, for example, within the framework of judicial proceedings, in the event of a request from judicial bodies or competent authorities, in compliance with other legal obligations, and to protect and defend the rights and assets of POSSUM and the Website.
The user's personal data will not be communicated to third parties for marketing purposes nor will it be disclosed under any circumstances.
Provision of personal data
Except as set out above in relation to browsing data (see the previous section entitled “Categories of data subject to processing; Purposes of data processing”), the provision of personal data by the user is necessary to provide the services and provide the functionalities offered by the Website and specified by the user, such as, for example, managing the user’s subscription to the Website, the newsletter or the mailing list, managing the purchase of products by the user through the Website and the development of related activities, managing the user’s participation in promotions and other initiatives organized through the Website such as, for example, contests and sweepstakes, managing and responding to user requests for information, questions, communications or opinions sent to POSSUM, as well as managing the curriculum vitae (CV) sent by the user within a personnel selection process and other information sent by the user.
The provision of the user's personal data to carry out the activities required to comply with applicable legislation is mandatory. The user's refusal to provide their personal data in the aforementioned cases would prevent POSSUM from fulfilling its contractual obligations or providing the user with the services, products, or information requested under the terms indicated above.
The provision of data by the user for surveys, marketing activities, and profiling purposes as set out above is optional; the user's refusal to provide their personal data in such circumstances will in no way affect POSSUM's ability to fulfill its contractual obligations and provide the user with the services, products, or information requested under the terms indicated above.
User rights regarding data protection
The user may exercise at any time the rights granted by current legislation on data protection, including, but not limited to, the right to verify, at any time, the existence of their personal data and the content, origin or accuracy of said data, request their integration, updating, modification or deletion, and oppose, with justified cause, the processing of their data (including the right to oppose, at any time and free of charge, the processing of their personal data for direct marketing purposes).
If the user wishes to send any query or request regarding the processing of their personal data by POSSUM and exercise the rights recognized by the Data Protection Law, they may contact POSSUM by postal mail to the address: JJ GIL SL Calle Pintor Goya, Nº26 03630 Sax (Alicante) Spain, or send an email message using the form available through the following link: info@possum.es
This Privacy Policy may be updated and revised by POSSUM. The version published on the Website is the currently valid version. If POSSUM modifies this Privacy Policy, it will notify the user of the corresponding changes by posting a link to the modified version of the Privacy Policy on the Website's homepage, with the following text: "New version of the Privacy Policy." POSSUM encourages the user to periodically review this Privacy Policy to stay informed about any corresponding changes.